FAQ

Answers to common questions

Answers to common questions

Everything you need to know about Omnitor, from connecting your platforms to analysing creatives and understanding performance.

Everything you need to know about Omnitor, from connecting your platforms to analysing creatives and understanding performance.

  • What is Omnitor?

    Omnitor is a creative intelligence platform that connects creative, campaign and performance data in one place. It helps teams understand what is running, how creatives are built and which creative attributes are associated with performance.

  • Who is Omnitor built for?

  • What can Omnitor analyse?

  • Does Omnitor tell me why a creative performs

Platform
  • How does Omnitor work?

  • Do I need to upload creatives manually?

  • Can I search and filter my creative library?

  • Can I compare creatives?

  • Can I analyse performance over time?

  • Does Omnitor create creatives?

Creative Intelligence
  • How does Omnitor analyse creatives?

  • What creative attributes does Omnitor detect?

  • Can Omnitor analyse both images and video?

  • What is the taxonomy?

  • Can the taxonomy be customised?

  • Can I see which creative attributes perform best?

Integrations
  • Which platforms does Omnitor integrate with?

  • What data does Omnitor import?

  • How often is my data updated?

  • Are additional integrations planned?

  • Can you support a platform that is not listed?

Permissions & Governance
  • Can multiple team members use Omnitor?

  • Can agencies manage multiple brands?

  • Can access be managed across teams or clients?

Security & Data
  • How does Omnitor handle my data?

  • Does Omnitor store my advertising data?

  • Does Omnitor use my creatives to train public AI models?

  • Where can I find information about privacy and data processing?

Support & Success
  • What support is available?

  • Do you help with onboarding?

  • Do agencies receive additional support?

  • Can I request a new feature or integration?

Plans & Billing
  • Which Omnitor plans are available?

  • What happens if I exceed my creative limit?

  • Can I change plans later?

  • Do you offer custom plans for agencies?

  • Are integrations included in my plan?

  • Can I receive an invoice?

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